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Privacy Policy

In this document Plumme Beauty OÜ is referred to as Our Company. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. Personal data is information concerning you as a physical person, that is, a data subject, through which you are identified or identifiable.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

  • Data identifying a person, such as: first and family name, date of birth, personal identification documents, etc.;
  • Contact information, such as: e-mail address, address, phone number, etc.;
  • Interaction information, such as: information collected via e-mail.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

In collecting personal data, we are governed by the principles established in Estonian and European Union legislation, e.g. the principles of minimalism and purposefulness.

Please note that it is not our goal to collect special categories of personal data, but these may accidentally become known to us, e.g., if you send the respective data to us by any means.

How will we use your data?

Our Company collects your data so that we can:

  • Process your order, arrange the delivery and manage your account.
  • Email you with information about the new products, newsletters and special offers on other products and services we think you might like.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Our Company is in charge of the processing of personal data. Our Company transmits the personal data necessary for making payments to the processor, in case of credit cards and bank links to KEVIN EU, UAB, PayPal or Stripe. We also need to forward some personal data to the transport service provider in order to deliver the goods to your location.

How do we store your data?

Our Company securely stores your data at our facilities, or in our service providers facilities, all located within the EEA (European Economic Area).

If you have granted your consent, you may revoke this consent at any time. In such cases, all data processing that has taken place prior to the revocation of your consent will be deemed legally compliant. To revoke your consent, you may click on the link provided in any email you receive from us to unsubscribe from our email service. You can also change the appropriate setting in your user account or send an email to customersupport@plummebeauty.com. If you send us a message stating that you no longer wish to receive emails from us, we will not send any further emails to the email address you indicate.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing information, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email customersupport@plummebeauty.com or unsubscribe using the link in the emails we send.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email customersupport@plummebeauty.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Google Analytics

Our website includes a Google Analytics web usage analysis tool that collects information about users on the website. For example, experienced using the user’s hardware and software and browsing and staying on the pages.

Privacy policies of other websites

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on April 10th, 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: customersupport@plummebeauty.com

Or write to us at: Narva rd 7b, 10117 Tallinn, Estonia

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Data Protection Inspectorate via www.aki.ee/en.

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